DFW Storm Team

Damage documentation

I have storm damage

Document everything before cleanup or temporary repairs. DFW Storm Team does not perform repairs and does not file claims for you — this record belongs to you, for your carrier and any contractor you choose.

Do not sign a contract, contingency agreement or assignment of benefits before your damage is documented and you understand your policy.

Lost your record link?

Enter the email address you saved your record with and we'll email you the private links to every record on file.

1. Select damage categories

Check everything that may be affected — hail and wind damage is rarely limited to one system.

2. Attach photos and video

Files are stored privately with your record. Keep the originals on your phone as well.

3. Event and property details

What happens next in a claim

  1. 01

    Document before you call

    Photograph every elevation, every room, and every vehicle. Timestamped photos and video beat memory in every claim conversation.

  2. 02

    Report the loss yourself

    You — not a contractor — should open the claim with your carrier. Record the claim number, adjuster name and direct phone line.

  3. 03

    Understand your policy

    Know your wind/hail deductible, whether you carry RCV or ACV coverage, and any roof-age or cosmetic-damage endorsement.

  4. 04

    Get independent estimates

    Compare the adjuster's scope line-by-line with a licensed contractor's estimate. Ask about supplements for missed items.

  5. 05

    Never sign what you don't understand

    Avoid contingency contracts, AOB forms and 'we'll waive your deductible' offers. Waiving a deductible is insurance fraud in Texas.

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